Freight Horse Companies (“Freight Horse”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services.

1. Information We Collect

  • Personal Identification Information: We may collect information such as your name, email address, phone number, and mailing address when you interact with our services.

  • Logistics Information: We collect data related to your shipments, including shipping addresses, delivery details, and other relevant logistics information.

  • Usage Data: We gather information on how you access and use our website and services to help us improve your experience.

2. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website to enhance user experience, analyze usage patterns, and provide customized content. You can manage your cookie preferences in your browser settings; however, disabling cookies may impact your ability to use certain features of our site.

3. How We Use Your Information

  • To Provide Services: We use your information to offer, manage, and deliver our logistics services.

  • Communication: We may use your contact information to communicate with you regarding your shipments and our services.

  • Service Improvement: We analyze usage data and feedback to enhance our offerings.

  • Legal Compliance: We may use your information as required to comply with legal obligations and to enforce our terms and policies.

4. Information Sharing

We do not sell or trade your personal information. We may share data with trusted third parties who assist us in operating our services, provided they agree to keep this information confidential and use it solely for purposes related to our operations. We may also disclose information to comply with legal requests, protect our rights, or enforce our policies.

5. Data Retention

Freight Horse retains your personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. When your information is no longer required, we securely delete or anonymize it.

6. User Choices and Opt-Out

You have the right to manage your communication preferences with us. You may choose to opt out of certain marketing communications or data collection practices by following the instructions provided in our communications or contacting us directly.

7. International Data Transfers

If you are accessing our services from outside the United States, please note that your information may be transferred to, stored, and processed in the United States. We implement adequate safeguards to protect your information during these transfers.

8. Data Protection

Freight Horse implements industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We are committed to maintaining the confidentiality and security of your data.

9. Your Rights

  • Access: You have the right to request a copy of the personal data we hold about you.

  • Correction: You may request corrections to any inaccurate or incomplete data we hold.

  • Deletion: You can request the deletion of your personal data, subject to legal obligations that may require us to retain certain information.

10. Changes to This Policy

Freight Horse may update this Privacy Policy periodically. We will notify you of any significant changes by posting the updated policy on our website. We encourage you to review this page regularly to stay informed about how we protect your information.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Freight Horse Companies
1118 East 223rd St
Carson, CA 90745

Phone: 800-601-1855
Email: info@freighthorse.com